Alterkon Privacy Policy

Last updated: 7/8/2024

1. Introduction

Alterkon ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Ikon face tracking webapp and software (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

  • Personal information: We may collect personally identifiable information, such as your name and email address, when you create an account or contact us for support.
  • Usage data: We may collect information about how you access and use the Services, such as your IP address, browser type, operating system, referring URLs, device information, and actions taken within the Services.
  • User-generated content: When you use our Services, you may upload or create content such as facial motion capture data and virtual avatars. We store and process this content to provide the Services.
  • Payment information: If you make a purchase through our Services, we may collect payment information, such as your credit card details or PayPal account information. This information is securely processed by our third-party payment processors.
  • Cookies and similar technologies: We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Services
  • Improve and personalize your experience with the Services
  • Communicate with you about the Services, including service announcements and promotional messages
  • Process transactions and fulfill orders
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues and unauthorized access
  • Enforce our terms, conditions, and policies

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, and customer service.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government request.
  • Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Aggregated or anonymized data: We may share aggregated or anonymized information that does not directly identify you for research, marketing, or other purposes.

5. Data Security

We take reasonable measures to help protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You have the following rights and choices regarding your information:

  • Access and update: You can access and update your personal information through your account settings or by contacting us.
  • Opt-out of promotional communications: You can unsubscribe from promotional emails by following the instructions in those emails.
  • Delete your account: You can request to delete your account and associated data by contacting us. Please note that some information may be retained as required by law or for legitimate business purposes.

8. Age Requirement

Our Services are intended for users who are 13 years of age or older. By using our Services, you represent and warrant that you are at least 13 years old. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers are located. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to these countries.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those third parties before providing them with your information.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of the Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.